Preorder Shipping

Q) How long new or Preorder stocks will arrive ?
A) We will place order from oversea from time to time, please ask us when is our next oversea shipping order, please refer to the information below. However this is just an estimation only, sometime shipping will delay for many reasons such as custom clearance, export port delay…etc.

* Please keep in mind, the money can’t be refund once the goods ordered from oversea.

ALL SERIES: Major of the products (Delivery time within: 21+ days)
TENGA SERIES: Selected products only (Ready Stocks)

Please keep in mind, the delivery time is from oversea to us only, once the goods arrived, we will notice you immediately and it will ship out after that

Q) Why the shipping fee so expensive ?
A) Direct shipping for oversea to us and then to you, and our currency exchange matter.

Q) Can I request refund for my Preordered goods ?
A) No, we not allow refund for any Preordered goods.